ZENSTAYS PRIVACY AND DATA SHARING POLICY 

‘ZENSTAYS’, operated and managed, by us adheres strictly to the applicable information technology and data protection laws, rules and regulations. In order to ensure compliance with the same, the company has adopted its Privacy Policy, available on the ‘ZENSTAYS’ official website i.e www.ZENSTAYS.in , to set out the manner in which the Company handles or deals with the information or data provided by the users and registrants ( “You” or “Your” or “Yourself” or “User”) of the website ‘ZENSTAYS.com’ including any mobile site, applications for iOS, Android, Windows Operating System and/or any software application owned  and operated by the Company.

This Privacy Policy expresses our commitment to aid our users better understand what information we collect about them and what may happen to that information. In this Privacy Policy (“Policy”) we describe the information that we collect about you when you visit our website www.ZENSTAYS.in, or our mobile app, and use the services available on the website(“Services”), and how we use and disclose that information.

If you have any questions or comments about the Privacy Policy, please contact us at info@zenstays.in. Your use of the website and/or services and any Personal Services you provide on the website remains subject to the terms of the Policy and ZENSTAYS terms of use.

 

1.  PERSONAL DATA & INFORMATION

  • “Personal Information” is defined to include information that whether on its own or combination with other information may be used to readily identify or contact you such as: name, address, email address, phone number etc.
  • Company may automatically and record on its server log details relating to your access or use, including but not limited to, your location, information about your internet connection and mobile device, internet Protocol Address, Cookie information, web beacon information and details of the web pages you visited etc. further the company may also collect information about your preferences and time zone and language.
  • We also collect information about you from our social media platforms and others sources. Such information is added to your account and treated as sensitive and personal information by us.
  • We collect transaction details related to your use of our services, including the type of service requested, date and time the service was provided, the amount charged, order(s) placed. Additionally if someone uses your promo code, we may associate your name with that person.
  • You hereby expressly provide the Company with your consent and authorization to collect, share, store and transfer any information or sensitive personal information with any third party including hosts or service providers for the purposes necessary to provide services, to troubleshoot problems, to ensure our terms or services of privacy policy, to comply with our legal obligations or to, prevent or detect, mitigate and investigate fraudulent or illegal actions related to our services and for such other purpose mentioned herein.

2. HOW WE USE THE INFORMATION WE COLLECT

 We collect your personal information and aggregate information about the use of our Website and Services to better understand your needs and to provide you with a better Website experience. Specifically, we may use your personal information for any of the following reasons:

  • To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Website and our Services;
  • For customer support and to respond to your inquiries;
  • For internal record-keeping purposes;
  • To process billing and payment, including sharing with third party payment gateways in connection with Website and/or Services;
  • To improve and maintain our Website and our Services (for example, we track information entered through the "Search" function; this helps us determine which areas of our Website users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable);
  • To periodically send promotional emails to the email address you provide regarding new products from ZENSTAYS, special offers from ZENSTAYS or other information about ZENSTAYS that we think you may find interesting;
  • To contact you via email, telephone, facsimile or mail, or, where requested, by text message, to deliver certain services or information you have requested;
  • For ZENSTAYS's market research purposes, including, but not limited to, the customization of the Website according to your interests;
  • We may use your demographic information (i.e., age, postal code, residential and commercial addresses, and other various data) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes;
  • To resolve disputes, to protect ourselves and other users of our Website and Services, and to enforce our Website’s terms and conditions;
  • We also may compare personal information collected through the Website and Services to verify its accuracy with personal information collected from third parties; and
  • We may combine aggregate data with the personal information we collect about you.
  • From time to time, ZENSTAYS may use personal information for new and unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, ZENSTAYS shall make reasonable efforts to provide notice and obtain consent of any such uses as may be required by law.
  • It is further clarified that your registration on the Website shall be deemed to be your consent to be contacted for the purposes mentioned above, (i) on the mobile number shared by you even if you are registered with the National Customer Preference Register (NCPR) and have opted out of receiving promotional calls and messages and (ii) by way of SMS or email notifications or messages in any other electronic form.
  • You undertake that your personal information shall at all times be accurate, complete and up-to-date. We shall also make reasonable efforts to provide you with the opportunity to request correction of your personal information provided to us if the same is inaccurate; or even to delete the personal information, if so requested and subject to applicable law. Further, we may decline to process requests which we find to be contrary to the terms laid down under this Policy, Website terms and conditions or any applicable laws, require disproportionate technical effort, jeopardize the privacy of others or are extremely impractical.

 3.   SECURITY

  • We employ procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. ZENSTAYS may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% complete. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private.
  • ZENSTAYS is not responsible for the unauthorized use of your information or for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.

 4.  USER DISCRETION

  • You may opt out of receiving promotional emails from the Company by following the instructions in those emails. If You opt out, the Company may still send You non-promotional emails, such as emails about the Services and Your account.
  • Cookie choices:  Most web browsers are set to accept cookies by default. If You prefer, You can usually choose to set Your browser to remove or reject cookies. If You choose to remove or reject cookies, this could affect certain features or Services.
  • This Agreement is made easily accessible and readable for You. In case, You need to review Your information or sensitive personal information, You need to directly write to us at info@zenstays.in and we shall update any information or sensitive personal information which is inaccurate or deficient.
Should You desire to opt out of disclosing Your information to the Company, the Company requests You to close Your User account and stop accessing the Platform and availing Services. Thereafter, the Company may delete Your information ( personal or otherwise ) or de-identify it so that it is anonymous and not attributable to You.

5. DISCLOSURE

We may share the information that we collect about you, including your personal information, as follows:


INFORMATION DISCLOSED TO PROTECT US AND OTHERS

We may disclose your information including Personal Information if: (i) ZENSTAYS reasonably believes that disclosure is necessary in order to comply with a legal process (such as a court order, search warrant, etc.) or other legal requirement of any governmental authority, (ii) disclosure would potentially mitigate our liability in an actual or potential lawsuit, (iii) reasonably necessary to enforce this Privacy Policy, our terms and conditions etc. (iv) disclosure is intended to help investigate or prevent unauthorized transactions or other illegal activities, or (v) necessary or appropriate to protect our rights or property, or the rights or property of any person or entity.


INFORMATION DISCLOSED TO THIRD PARTY SERVICE PROVIDERS AND BUSINESS PARTNERS

We may contract with various third parties for the provision and maintenance of the Website, Services and our business operations, and ZENSTAYS may need to share your personal information and data generated by cookies and aggregate information (collectively, "information") with these vendors and service agencies. For example, we may provide your information to a credit card processing company to process your payment. The vendors and service agencies will not receive any right to use your personal information beyond what is necessary to perform its obligations to provide the Services to you. If you complete a survey, we also may share your information with the survey provider; if we offer a survey in conjunction with another entity, we also will disclose the results to that entity.


DISCLOSURE TO NON-AFFILIATED THIRD PARTIES IN FURTHERANCE OF YOUR REQUEST

Your request for services may be shared with third party websites with whom we have a contractual relationship in order to provide your request with maximum exposure. The post on the third party website will include the details of your request, including your location, and other contact details. Interested bidders, however, will be able to click on your request on such third party site, and will be directed to our Website where they will have access to your contact details (Partial or complete), as would any other service provider on our Website interested in bidding on your request.


DISCLOSURE TO OTHER USERS OF OUR WEBSITE

Comments that users post to our Website also will be available to other visitors to our Website (see our discussion of User Generated Content below). In addition, we will post the results (in aggregate form) of surveys to our Website.


INFORMATION DISCLOSED TO LAW ENFORCEMENT OR GOVERNMENT OFFICIALS

We will disclose your information, including, without limitation, your name, city, state, telephone number, email address, user ID history, quoting and listing history, and fraud complaints, to law enforcement or other government officials if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority. 


IN THE EVENT OF A CHANGE OF CONTROL OR BANKRUPTCY

In the event that ZENSTAYS undergoes a change in control, including, without limitation, a merger or sale of all or substantially all of ZENSTAYS's assets to which this Website relates or other corporate reorganization in which ZENSTAYS participates, and is thus merged with or acquired by a third party entity (a "Successor"), ZENSTAYS hereby reserves the right to transfer the information we have collected from the users of the Website and/or Services to such Successor.

In addition, in the event of ZENSTAYS's bankruptcy, reorganization, receivership, or assignment for the benefit of creditors, or the application or laws or equitable principles affecting creditors' rights generally, ZENSTAYS may not be able to control how your information is transferred, used, or treated and reserves the right to transfer the information we have collected from the users of the Website and/or Services to non-affiliated third parties in such event.


INFORMATION DISCLOSED AT YOUR REQUEST

We may share your personal information with other users or third parties to whom you explicitly ask us to send your information or if you explicitly consent to such disclosure upon receipt of a specific Service.

 

6. THIRD-PARTY AD NETWORKS

We participate in third party ad networks that may display advertisements on other websites based on your visits to our Website as well as other websites. This enables us and these third parties to target advertisements by displaying ads for products and services in which you might be interested. Third party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third party cookies and other technologies are governed by each third party's specific privacy policy, and not by ZENSTAYS’s Policy. We may provide these third-party advertisers with information about your usage of our Site and our services, as well as aggregate or non-personally identifiable information about visitors to our Site and users of our service.

7. USER GENERATED CONTENT

We invite you to post content on our Website, including your comments, feedback, pictures, and any other information that you would like to be available on our Website. If you post content to our Website, all of the information that you post will be available to all visitors to our Website. If you post your own content on our Website or Services, your posting may become public and ZENSTAYS cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.

8. PRIVACY POLICY UPDATES

THIS POLICY IS CURRENT AS OF THE EFFECTIVE DATE SET FORTH ABOVE. ZENSTAYS MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CHANGE THIS POLICY FROM TIME TO TIME BY UPDATING THIS DOCUMENT. ZENSTAYS WILL POST ITS UPDATED POLICY ON THE WEBSITE ON THIS PAGE. ZENSTAYS ENCOURAGES YOU TO REVIEW THIS POLICY REGULARLY FOR ANY CHANGES. YOUR CONTINUED USE OF THIS WEBSITE AND/OR CONTINUED PROVISION OF PERSONAL INFORMATION TO US WILL BE SUBJECT TO THE TERMS OF THE THEN-CURRENT POLICY.